Electrician in Bath
Navigating electrical issues or planning new installations can bring up many questions. Below are some of the most common queries we receive from homeowners and businesses in Bath and the surrounding areas.
1. Are you a qualified and licensed electrician?
Absolutely. All Arks & Sparks Electricians electricians are fully qualified, hold the necessary certifications (e.g., NVQ Level 3 in Electrical Installation), and are registered with the government-approved scheme operator NAPIT. We adhere strictly to the latest IET Wiring Regulations (BS 7671, currently the 18th Edition). We’re happy to provide proof of our qualifications upon request.
2. Are you insured?
Yes, we carry comprehensive Public Liability Insurance to cover any unforeseen circumstances or accidental damage to your property during our work. This provides peace of mind for both you and our team. We can provide proof of our insurance policy on request.
3. What services do you offer?
We offer a wide range of electrical services for residential and commercial properties, including:
- Full/Partial Electrical Rewires
- Consumer Unit (Fuse Box) Upgrades
- Electrical Fault Finding & Repairs
- Lighting Installation (internal & external)
- Socket & Switch Installation/Replacement
- Electrical Safety Inspections (EICR – Electrical Installation Condition Reports)
- Smoke & Heat Detector Installation
- EV Charger Installation
- Outdoor & Garden Electrics
- Smart Home Electrical Systems
- Appliance Installation (e.g., electric ovens, showers)
- Commercial Electrical Maintenance & Installation
How much will it cost? Do you provide free quotes?
We provide transparent and competitive pricing. For most planned work, we offer free, no-obligation written quotes after an initial assessment. For fault finding or smaller urgent jobs, we typically charge an hourly rate. All costs will be discussed and agreed upon before any work begins.
5. What does your quote include?
Our quotes are detailed and itemised, typically including:
- Cost of labour
- Cost of materials
- Any necessary testing and certification
- VAT – We will clearly state if anything is not included or if there are potential additional costs for unforeseen issues.
6. Do you offer a guarantee or warranty on your work?
Yes, we stand by the quality of our workmanship. All our electrical work comes with a1 year guarantee on labour, in addition if we have supplied electrical materials we will also cover the manufacturer warranties on installed parts and materials.
7. How quickly can you respond to an emergency?
We understand that electrical emergencies require swift action. We aim to respond to urgent call-outs as quickly as possible, usually within 2 hours depending on our current schedule and your location in Bath. Please call our emergency line directly for immediate assistance. 01225 789631
8. Will I receive a certificate for the work done?
Yes, for all notifiable work (such as new circuits, consumer unit replacements, or significant alterations), we will provide you with the relevant electrical safety certificate (e.g., Electrical Installation Certificate, Minor Electrical Installation Works Certificate, or an EICR for inspections) upon completion. This is a legal requirement and demonstrates compliance with safety standards.
Do I need to provide materials?
No, we supply all necessary materials, ensuring they are high-quality, compliant with UK standards, and suitable for the job. This is included in our comprehensive quotes. If you have specific preferences for fittings (e.g., decorative light fixtures), we can discuss integrating them.
10. How long will the job take?
The duration of a job varies greatly depending on its complexity and scope. For minor repairs, it might be an hour or two. A full rewire could take several days or even weeks. We will provide an estimated timeframe in your quote or during the initial consultation.
11. Do I need to be present during the work?
For most jobs, we require someone to be present at the start to allow us access and discuss any final details. For longer projects, you may not need to be there constantly, but we will coordinate with you regarding access and key milestones.
12. How do I prepare my home for electrical work?
We recommend clearing the work area of any furniture, valuables, or obstructions. If power needs to be shut off, plan accordingly for temporary disruption to appliances. We will advise you on specific preparations during the booking process.
13. What should I do if my circuit breaker trips frequently?
Frequent tripping of a circuit breaker often indicates an overloaded circuit or a fault within an appliance or the wiring itself. We recommend unplugging all appliances from that circuit and resetting the breaker. If it continues to trip, it’s crucial to call a qualified electrician immediately for fault finding to prevent potential hazards.
14. What are your payment terms?
Payment terms are typically outlined in your quote. For larger projects, a deposit may be required, with the balance due upon satisfactory completion of the work. For smaller jobs, payment is often expected on completion. We accept bank transfer or credit/debit card, cash
If you have a question that isn’t answered here, please don’t hesitate to contact us directly. We’re here to help ensure your home’s electrical system is safe and efficient!
