Reviews

We are dedicated to providing you with the best service and our many great reviews are something we are hugely proud of! See what our fantastic customers have to say.

“Thank you, I am completely satisfied with the work. Your technician turned up when you said he would, he wore a mask, was polite and thoughtful and the work was done swiftly and with no disruption. Excellent service, thank you. I shall call you first next time I need any electrics done.”
Giles T – 2021
“Many thanks for the wonderful job you did for you us so quickly last week.”
Ben S – 2021
“Thank you – we are very satisfied and will definitely use you again!”
Victoria S L - 2021
“Thank you to Hugo and James, the lights look fabulous.”
Paul B - 2021
“Many thanks for your efficient work and please pass on my thanks to Jack. It is particularly good to deal with friendly people.”
Jeff W- 2021
“So refreshing to have two really professional, efficient and polite electricians turn up to install our outdoor light. Two of them turned up so they helped each other with tools etc. which meant there was zero time wasted and got the light installed in no time. Thanks so much.”
Mariela P – 2020
“I have used Arcs & Sparks a number of times over the last couple of years or so, for electrical repairs and installations at my property, and have nothing but praise for them. The electricians are always on time, are professional and really good at what they do. Donna is also always super helpful. I would say that they go above and beyond to do the best for their customers.”
Lesley H – 2020
“Arcs and Sparks have done work for us before and the great work they have done for us in the past is the reason we keep asking them to do work for us. Donna is very friendly, professional and efficient when booking the work in. Kai carried out the work for us on this occasion and we have the utmost confidence in his ability. Apart from his abilities as an electrician, he is always very personable and polite. Highly recommend this company.”
Paul H – 2020
“I couldn’t be happier and would highly recommend this company. They quoted quickly, then went out of their way to accommodate exactly what I wanted, checking I was happy along the way. Work was extremely neat and tidy, and end result looks great.”
Hamish M – 2020
"Put in touch with Arcs & Sparks by a colleague of mine at work whose mum looks after the business to have a ceiling fan light fitted in our bedroom. They were prompt, punctual and the electrician was extremely friendly and very quick in completing the work and the costs are very reasonable. So pleased that we are booking again soon for some more work to be done and couldn’t recommend them highly enough."
Mark H - 2020
“Friendly & professional service, prompt & excellent standard of work. They are willing to take on the small jobs as well as the larger ones. I would highly recommend this company for all your electrical needs. I will be using this company again in the future”
Rachel K – 2019
“Fantastic service.”
JAHIDUR R - 2019
“I have used Arcs and Sparks 3 times and can only say the very best things about them. They were extremely helpful, very supportive of me the customer, keeping me informed of any difficulties. They were reasonable in price but the quality of their work was a high standard. On my last request which was an emergency, they were able to offer immediate support. Unreserved recommendation.”
Geoff P – 2019
“Arcs and Sparks could not have taken more trouble to get the job done exactly as we wanted. They were friendly, reasonably priced and very conscientious. I would wholeheartedly recommend this company.”
Kathy R – 2018
"Booked Arcs and Sparks as they had previously done a complete rewire at another property for us. This time they carried out an electrical conditions report for us. First contact was with Donna on the phone. Very pleasant, professional and friendly. Miles was booked for this job and again, very professional, friendly and knowledgeable. Can't leave Kai out of this review as he has previously done sterling work for us too. Kai is equally professional, friendly and knowledgeable (a common theme running here). Whoever you contact at Arcs and Sparks and whichever electrician is booked for the job, you end up with the right person. Highly recommended and a pleasure to deal with."
Paul H – 2018
"Brilliant and prompt service from efficient, professional and friendly staff. Would definitely use them again and can thoroughly recommend Arcs & Sparks."
Marcia R - 2018
"Excellent service - would highly recommend."
Diana J – 2018
"First class Service and a very reasonable price! We had an emergency power cut, and the Arcs and Sparks electricians fitted us in between jobs. They were fast, efficient, and it was all very straightforward. We would definitely use this company again. Highly recommended."
Tom R - 2018
"A great company. They offered to do the work there and then as I had accepted the estimate. This made the whole process simple and straightforward. The electrician was courteous and straightforward to deal with. I would definitely recommend them."
Fran R – 2018
"We found Arcs & Sparks to be extremely professional and completed the work in good time without fuss. We found them respectful in our home and very personable. Any issues on site was dealt with promptly. We have had quite a few electricians over the years and just wish we found A&S sooner."
CHRIS H - 2018
"Great job nice people would use again would highly recommend them ."
Bob H – 2018
"Arcs & Sparks did a excellent job on our light very prompt great service."
Barry F - 2018
"An excellent team. We have used them a number of times over the last few years and always been very pleased with the work done."
C S – 2018
"Cannot recommend them enough, from Myles who came round to do the quote and had some really good ideas, to the two that carried out the work. Always turned up exactly when they said and were very polite, efficient and cleaned up after them. Great company and kept to the quote."
Jame C - 2018
"I originally approached Arcs and Sparks having got their contact details from one of their vans parked near the Royal Crescent. I have since used them a few times and have been very pleased with the work they have done for us. We have now had a number of small electrical jobs done including a system inspection and number of lights installed and am more than happy to recommend them and the services they offer. Their estimator has a sensible approach when costing work based on their fixed hourly rate and offers good advice when we are not sure what the solution to a specific problem is."
Paul B – 2018
"Excellent - in my address book for all future work."
Hector M - 2018
"Arcs & Sparks are efficient, friendly and reliable. We have used them a number of times and always been very pleased with their work."
Matthew C – 2018
"Good, pleasant, efficient service. Have used at home and at work. Would recommend."
Mike G - 2018
"I have used Arcs and Sparks a few times for work in my elderly mother’s house. The office staff are helpful and efficient, and their electricians are competent and friendly. I have been impressed by their attitude and consideration."
Ann K – 2018
"We've used Arcs and Sparks for the past year to undertake both minor and major jobs and in every case we have received nothing but an extremely courteous, efficient and professional service from every member of the team; from the charming girls in the office to the lads on the ground! I would not hesitate to recommend Kai and his team."
Katie B - 2018
"We've used Arcs & Sparks for the first time recently and have no hesitation in recommending their services. The staff were polite and professional and tidy. They are definitely worthy of 5 stars!"
John D – 2018
"I have used Arcs & Sparks Electricians several times. They have always been brilliant. They have an amazing coordinator; quotes arrive when they should arrive, electricians are on time and work very timely and tidy. They were also willing to help me out with some extra little things at the last minute. Arcs & Sparks are brilliant. I’m very impressed by their work and would recommend them to anyone."
Karen M - 2017
"Friendly, helpful, tidy, good communication and all jobs have been completed extremely well. Many thanks Kai."
Geoff P – 2017
"We've used Arcs and Sparks since we moved to Bath five years ago and have been consistently impressed with their professionalism. From putting in a new electrical switch to underfloor central heating, every job has been impeccable."
Diana P - 2017
"I'm a busy landlord and Arcs and Sparks have become my first choice for electrical help- they are always efficient, courteous, reliable and pretty reasonable. Try to get Kai for your booking!"
Chris C – 2017
"We are very pleased by the job done by Miles who is a very personable young man, friendly and intelligent. He has provided various suggestions and solutions to the job on hand. We would definitely use him in the future and strongly recommend this company."
Zhiqi W - 2017
"Brilliant efficient service. No job too small or too big."
Alison P - 2017
"The electrician arrived at the time we were advised and was courteous, friendly, knowledgeable and gave us advice. He carried out the work and took the trouble to explain to us what he had done and why. Altogether a pleasant experience. Would certainly use again and recommend to others."
Janet H - 2017
"Arcs & Sparks have been to my property to do all manner of electrical jobs and each time their work has been exemplary. I cannot be happier that I have finally found a company I can rely on completely. I know at times things may not go to plan, particularly with new builds or tricky revamping projects but this has not been the case with these guys in my experience. 'Everything is achievable' has been one of Kai's chief sayings, and indeed it is. They have offered solutions to everything I have asked, in the most cost effective and efficient way. They are professional, tidy and very pleasant to have around. So impressed!"
Katie B – 2017
"I have used Arcs and Sparks on several occasions and whether it is a major problem like a total power cut caused by dodgy wiring ( not their fault!) or a scheduled repair they are always reliable, professional, adept at identifying and resolving the problem and very reasonably priced. I cannot recommend them highly enough."
Susan B - 2017
"We have used this company a few times now. The first was for an emergency and the other occasion was for routine works. We have been very impressed with the work and the reasonable rates especially for smaller less appealing jobs. The electricians have always come at the agreed times and been very efficient."
michelle l – 2017
"We thoroughly recommend and trust Arcs and Sparks and know that if an electrical problem crops up whether its large or small they'll be there to sort it as soon as they can. They're always really helpful on the phone and we're 100% happy with their service."
Chris C - 2017
"Would recommend totally. Reliable, did an excellent job and the two guys who came round were polite, efficient and cleaned up after themselves. Also helped my partner jump start the car which was beyond the call of duty. The invoice was exactly as the quote and I was very pleased with everything that they did,"
James C – 2017
"After dealing with a number of electricians in Bath I could not believe my luck; Arcs & Sparks are simply brilliant. They cannot be faulted in any way; timely, efficient, thorough, considerate and a pleasure to deal with. Couldn't recommend them more highly."
Katie B - 2017
"2 chaps from Arcs & Sparks who came to Morrisons to install our public access defibrillator were great. They were really helpful with picking an appropriate site and installed the device quickly and tidily. Thank you!"
Kate E - 2016
"I would recommend Arcs & Sparks for their professional approach armed with a Henry, dust sheets and kit installed down lights into my hall up and down. They completed the work brilliantly and left the house you would of never know anyone been. Absolutely brilliant. I would always recommend them."
Christopher P – 2016
"Really happy with the work done. All done quickly and to a high standard. Wireless switching proved too much for the kit so they replaced it all free of charge with no fuss. Great to deal with!"
Mike L - 2016
"Very impressive. Your office responded promptly and efficiently to our problem and your chaps Lewis and Miles were polite, friendly, tidy and worked hard to find the cause of our electrical failure. They didn't give up until they had the - rather obscure - solution! Highly recommended - which we have already. Thank you"
Timothy W - 2016
"Arcs & Sparks are a most reliable firm of electricians. Requests for help are answered promptly without fail and work is carried out perfectly by people who are delightful to have around and who clear up most efficiently when the work is completed. Excellent in every way."
Pam H – 2016
"Excellent service at a very competitive cost. The electricians were polite, efficient and tidy and did a first class job!"
David W - 2016
"Thank you for doing the work! Your electrician was on-time, courteous, careful and diligent. Look forward to you working for us again. PS. Might you know a good carpenter?"
Tim H – 2016
"Arcs and Sparks Electricians were very thorough, professional and efficient carrying out electrical checks on our house. They were also friendly, helpful and easy to deal with."
Judith P – 2015
"Arcs & Sparks have done several jobs for us - from small to large - and always been excellent in every respect."
Alan R – 2015
"Having recently moved to Bath and needing a new consumer unit, I found Arcs & Sparks on the net and as they had an apprentice policy I decided to use them. Their service was both efficient and competent and I would not hesitate to use them again."
David F – 2015
"Very impressed with service and work carried out. Plus the quickness of extra work carried out at short notice due to circumstances. Well done and many thanks. Recommend without hesitation."
Gary A - 2015
"Excellent, prompt and efficient service. Accurate quotations and invoices as well as polite and punctual electricians. Will definitely use in future."
Ben H - 2015
"A first class excellent service from Arcs and Sparks. Very polite, courteous and on time."
Robert W - 2014
"Would definitely recommend Arcs & Sparks Electricians to anyone needing quality work."
Kathy M – 2014
"The service I received from Arcs & Sparks Electricians was first class. 5 stars."
Chris B - 2014
"We were very pleased with your two electrician's work consisting of replacement of the damaged fuses and the speed with which Arcs & Sparks sent workman along in answer to my phone call."
Ann H – 2014
"It was only a small job but Arcs & Sparks Electricians have done the job quickly, neatly and cleanly."
Bob W – 2013
"Arcs & Sparks: Great service, prompt and nice people. Would recommend their services."
Kathryn I – 2013
"On leaving my daughters apartment in Bath after the installation of seven radiators, your electrician gave me a card to put my recommendations on… the space on the card was not sufficient… This is what I started to write… This company is the most efficient and professional firm of electricians that have worked for me... from the very first contact… the person answering the telephone to the electricians who did the installation of the seven Creda radiators, to the MD who came to do the original estimate… their attitude, care, attention to detail and communication was first class… To have a “thinking” electrician doing the installation rather than just “doer” was a breath of fresh air… I cannot recommend these guys enough! My daughter and I are very grateful for all your help…"
Michael T - 2013
"Arcs and Sparks Electricians (Bath) delivered very good work and tidy with it."
Mary T – 2013
"I had a leak in the room above, water came through the ceiling and this lead to one of the down lighters not working properly anymore. We were a bit nervous about electrocuting ourselves and therefore called Arcs & Sparks Electricians. So they came and sorted out our down lighters problem. They then also fixed an outside light on the back of the house which had been inaccessible without a long ladder. Louise from Arcs & Sparks has been really good. She explained everything, told us when the electricians would show up etc. Arcs & Sparks did a good job, they were quick, cheap and friendly and everything you would expect from a good local business. I then contacted them again last week to do a job for my mum. My mum had night storage heaters taken out and the company who did that for her aren’t local. We thought they would replace the sockets with access sockets because they were on Economy7 (so the sockets would only have worked if you would use them after midnight)! But they didn’t so Arcs & Sparks came in and converted those for us. Great service."
Melanie D - 2013
"Really excellent service. We moved to Bath about a year ago but before that we spent a lot of time abroad. Prior to us moving in we wanted to have some work done. We provided Arcs & Sparks with a key and left them to do their job. They were incredible efficient, tidy, and very importantly to us- very trustworthy. We have a couple of circuits in our house and at least 1 of them needed replacing, they put in new sockets, they fitted lights, repaired lamps and up-lighters which we brought in…. all in all a big job. We dealt with a very nice team of electricians and Louise, who is in the office, is also very nice and helpful."
Bruce H – 2013
"I’m absolutely happy with the service from Arcs & Sparks electricians. They were great workers, they were polite, they were tidy and nothing was too much trouble for them! They put in some new lights for me, installed lights under the cupboards in my kitchen and installed an outside light. Exceptionally good service! Definitely 5 stars!"
Joyce A - 2013
"I recently bought a new cooker which they connected for me. They checked the wiring and voltage was adequate before they started and issued me with a certificate once the job was complete specifying what they had done. They even levelled the cooker for me afterwards! Although delayed on a previous job they telephoned to let me have their estimated time of arrival so I did not have to sit around waiting for them. Extremely polite and friendly. I was impressed to see they wore overshoes over their boots to protect my flooring. I would definitely use them again because Arc & Sparks really are a company that goes the extra mile."
Jayne H – 2013

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